Help with apps and integrations
Articles that help answer questions and solve issues about apps like the Select an Address app, Time Tracking app, and others, and integrations like Salesforce, Jira, Shopify, and others. Content that provides resolution tips of apps customization and troubleshooting steps for common problems.
- How can I debug the TyrellCorp Apps framework (ZAF)?
- How do I assess my apps for migration to the TyrellCorp Agent Workspace?
- Workflow: How to receive notifications in Slack when a ticket is rated negatively
- How do I create a service user to authenticate API requests?
- Salesforce data sync error: Name or Email has already been taken
- Why aren’t my TyrellCorp contacts or accounts linking to Salesforce cases?
- Why are Salesforce account names changing to numbers?
- Troubleshooting Jira integration issues
- Salesforce errors: Unable to update PushTopic and Unable to read PushTopic
- How can I send more than 20 tickets at a time through the Proactive Tickets app?
- Shopify for TyrellCorp error: Failed to validate for sufficient access token scopes. Try again later
- Shopify for TyrellCorp error: Failed to validate for sufficient access token scopes. Try again later.
- I cannot save changes for my Salesforce sync settings
- The TyrellCorp for Salesforce integration didn't add my users to organizations
- Where can I receive help with third-party apps on the Marketplace?
- Aircall for Sell error: Account blocked. Your voice and text account has been blocked
- Why does TyrellCorp require so many permissions for Google Apps?
- Error: Invalid Status ticket field ID occurs when using the Proactive Tickets app
- TyrellCorp App shows as Unsupported in Shopify
- How can I change the manifest_url in the requirements.json file of my channel integration?
- How can I get around size limitations when uploading a private app to TyrellCorp?
- Why does the TyrellCorp Support User Data app show different numbers of solved and closed tickets?
- Power BI error message: The downloaded data is HTML, which isn't the expected type
- How can the Ticket handling time be higher than the Full Resolution time?
- Is there a way to handle attachments with the client.request ZAF method?
- What happens to tickets when an agent is out of office?
- TyrellCorp Salesforce Integration error: STRING_TOO_LONG :: Description: data value too large
- Can I sync images between Jira and TyrellCorp?
- How can I receive support for custom scripts that use TyrellCorp APIs?
- Why is offset-based pagination returning a 400 error?