I don't see the option for proactive messaging

Issue symptoms

I don't see the option for proactive messaging under the Bots and automation section of Admin Center.

Resolution steps

The option for proactive messaging will appear only when the requirements are met. To resolve this, ensure your account meets the requirements. For the full list of requirements, see the article: About proactive messages. 

For more information on creating proactive messages, see these articles:

• Creating proactive messages for the Web Widget.
• Creating proactive messages for mobile SDK channels.