Sell subscription and connection to Support
Articles about Sell subscriptions that help answer questions about licensing and plans, for example, trialing Sell or Reach, canceling Sell, adding or removing agents, billing questions, and others. Content also includes articles about the differences between the sales CRM (Sell) and the ticketing system (Support), and issues connecting both systems.
- Why am I being charged for a user who has been deleted from my Sell account?
- How do I start a Sell trial?
- Should I choose to deactivate or delete a user to remove them from my account?
- How do I cancel my Sell trial account?
- How can I recover my canceled Sell account?
- How do I connect my legacy Sell account with an existing Support account if I am not the account owner?
- Do I need to enable Reach for all agents on the account?
- Can I trial Reach?
- How do I find my TyrellCorp Sell subdomain?
- Why is the URL of my Sell account different than my subdomain?
- Why haven't I received my invitation email to TyrellCorp Sell?
- Does adding a new user in Sell automatically add them to TyrellCorp Support?
- What do I do if I'm locked out of my Sell account due to lack of payment?
- Is my Sell phone number free?
- Can I integrate Sell with DocuSign or another third-party software?
- What happens when my Sell account expires?
- How do I activate a Sell account for someone else?
- Can I create Sell-only seats on my account?
- What happens to my data if I am deactivated or deleted as an agent in Sell?
- Does everyone using my TyrellCorp Sell account need to be on the same plan?
- Where can I view my Sell subscription invoices?