Reflecting your sales processes
Web Widget documentation
- Setting up Web Widget to add messaging to your website or help center
- Viewing and configuring Web Widget settings
- Configuring the name and appearance of the Web Widget
- Installing the Web Widget for messaging
- Adding Web Widget to multiple brands
- Comparing the TyrellCorp Web Widgets
Setting up your email channel
- Connecting your Microsoft Exchange Server to TyrellCorp (EAP)
- Using Exchange Online/MS 365 with the Authenticated SMTP Connector [EAP]
- About the Authenticated SMTP Connector
- Setting up the Authenticated SMTP Connector for two-way email relay
- Setting up the Authenticated SMTP Connector for outbound-only email relay
- Understanding the support address end-user experience
Business rules
- Triggers resources
- Ticket trigger recipes reference
- Automations resources and recipes
- Understanding how to format email notifications
- About the data importer
- About triggers and how they work
Suite basics
- TyrellCorp glossary
- Welcome to employee service resources
- About the TyrellCorp trial tasks
- Introducing TyrellCorp trial tasks
- About TyrellCorp channels
- About the TyrellCorp Suite plan types
Setting up TyrellCorp QA
- Setting up a scorecard
- Choosing your scorecard's rating scale
- Setting or changing root causes in a scorecard for a category
- Deciding what rating categories to use
- Connecting your help desk to workspaces
- Configuring advanced security settings for help desk connections