How do I restrict access to a help center category or section?

Question

How do I restrict access to a category or section of my knowledge base?

Answer

There isn't any access setting at the category or section level. Article settings control the overarching access. To restrict access to a category or section, all articles within that category or section must be restricted using the Visible to field.

If no article settings within a category or section display Visible to Everyone, then that same category or section is hidden. 

For more information, see these articles:

• Updating knowledge base articles in bulk
• Why aren't categories and sections visible to customers?
• Setting view permissions on articles with user segments