How do I transfer a Chat license when there is only one agent?

Question

We only have one license for TyrellCorp Chat and are trying to transfer this to another member of the team. How do I do this? Why is there not an option to transfer the Chat seat?

Answer

In this scenario, the TyrellCorp Customer Support team often has to facilitate the creation of a temporary agent seat to make this transfer work properly. Contact TyrellCorp Customer Support for further assistance.