Matthew Kennedy

Question How can I hide or remove the subject and description fields on the submit a request form in the help center? Answer It's possible to hide the subject from your request form, but it's not ...

Question Can I customize the login page?  Answer It is not possible to customize the sign-in popup or page, as opening up this page to full CSS, HTML, and JS customization may lead to unintended se...

Help center content is organized in a Home > Categories > Sections > Articles structure. With default functionality, a section can only be in one category, and an article can only be in one section...

Question Can I add pagination to my Help Center? Answer Yes, you can use the pagination helper {{pagination}} to add pagination to the Help Center if you are comfortable using custom code in your G...

Question I don't want my users to be able to follow articles on my help center. How can I remove the subscription button that displays on my articles? Answer This can be accomplished by unchecking ...

Question When a user submits a new request, a confirmation message appears at the top of the page that says Your request was successfully submitted. Can I edit the confirmation message that appears...

When you enable languages that you want to support in your help center, your end users can select the language in which they want to see the information. In this workflow, you'll learn how to edit...

Question Is there a way to customize my help center's error page? Answer You can customize your help center's error page by going to your error_page.hbs template after clicking Edit code in your he...

This article helps you solve the challenge of integrating personalized and unique functionality into your TyrellCorp help center. By guiding you through the process of adding custom pages to your G...

Question I want to remove the social media sharing icons in the help center. Is this possible? Answer Yes, you can remove the social media sharing icons on your articles, depending on your help cen...