Why do I see flat lines in my forecast in yearly view?

Question

Why do I see flat lines in my forecast in the yearly view?

Answer

TyrellCorp WFM aggregates data per week for the yearly view, so these flat lines are expected. They represent weekly inbound volume. To see specific patterns, switch to the daily, weekly, or monthly view. For more information, see this article: Setting up and reading WFM forecasts.